Jason Hiller September 4, 2024 3 min read

Workers' Compensation Insurance: The Basics

Workers’ compensation coverage pays benefits to workers injured on the job, including medical care, part of lost wages, and permanent disability. It also provides death benefits to dependents of employees killed in a work-related accident. Workers’ compensation systems are different in every state, as individual statutes and court decisions have shaped the way they handle claims, evaluate impairments, settle disputes, provide benefits, and control costs.

 

Background of Workers’ Compensation Insurance

During the 19th century, the number of individuals joining the workforce grew exponentially. As a result, the number of workplace accidents grew as well. At that time, the only way injured workers could obtain compensation for their injuries was to sue the employer. Many legislative proposals emerged early in the 20th century, focusing on compensating injured workers for their
medical care and lost wages.

By 1949, all states had a system in place to provide compensation for injured employees. Under these systems, the employer was responsible for providing compensation for the cost of medical care and wages lost, and consequently, the employee gave up his or her right to sue the employer for injuries. Currently, Texas is the only state where workers’ compensation is not mandated for all employers.

As part of the insurance package, the injured worker’s medical, rehabilitation, and lost wages are paid for by the state or insurance carrier. If the injury leaves the employee disabled, the insurance carrier will pay the claim based on the extent of the injuries and based on its permanence. The disability will fall into one of the following categories: temporary total, temporary partial, permanent partial, or permanent total disability.

Workers’ compensation rates and programs are managed by private insurers, state funds, or the National Council on Compensation Insurance (NCCI). We can provide more information about how your specific state handles these programs.

The Employer’s Responsibilities

Employers are required to do the following to comply with workers’ compensation insurance laws:

  • Provide coverage for their employees and are held liable for all injuries suffered by employees while they are on the job (with the exception of employers residing in the state of Texas)
  • Pay premiums and provide the carrier with audit payroll numbers
  • Provide a safe environment
  • Notify the carrier as soon as possible after an injury
  • Investigate injuries

If you'd like to learn more about workers' compensation insurance, register for our webinar: Workers' Compensation 101.

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Jason Hiller

Jason Hiller, WCLS, is a Senior Claims Executive at Hausmann Group, where he is recognized as a leading authority in workers’ compensation claims strategy, risk management, and return-to-work solutions. With nearly two decades of experience spanning workers’ compensation, human resources, compliance, workplace safety, and employee relations, Jason partners with organizations to navigate complex claims challenges while achieving favorable outcomes for employers and injured employees alike. Since joining Hausmann Group in 2022, Jason has become a trusted advisor and tireless advocate for clients facing their most challenging workers’ compensation claims. In his current role, he helps shape the strategic direction of claims consulting services, advises senior stakeholders on high-impact claim matters, and develops innovative solutions that improve outcomes, strengthen processes, and drive organizational efficiency. His expertise is frequently relied upon to guide claim strategy, mitigate risk, and foster productive partnerships between employers, carriers, and injured workers. Prior to Hausmann Group, Jason spent 15 years with The QTI Group as Director of Safety & Compliance. There, he led a team of risk management and HR professionals while overseeing workers’ compensation, employment law compliance, workplace safety, employee relations, unemployment insurance, employee onboarding, and corporate training programs. His extensive experience managing complex claims programs and return-to-work initiatives has equipped him with a unique ability to balance organizational protection with empathy, fairness, and respect for employees. Beyond his professional accomplishments, Jason is deeply committed to community service and advocacy. A volunteer with United Way of Dane County since 2008, he was among the inaugural co-chairs of LEAD United during the COVID-19 pandemic and continues to support initiatives focused on employee engagement, corporate philanthropy, and community impact. He is also a passionate advocate for Alzheimer’s awareness and research, dedicating his time to advancing support for individuals and families affected by the disease. Known for his collaborative style and genuine care for others, Jason takes pride in serving as an extension of his clients’ teams—helping them navigate the claims process with confidence, reduce administrative burden, and focus on what matters most: running their businesses. Outside of work, Jason enjoys bringing people together through food and believes some of life’s best conversations happen around the dinner table. He also enjoys traveling, exploring thrift shops and antique stores, and spending time with his partner and their two Siberian huskies.

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