Help Desk

We’ve made it easy to request information or make changes to your insurance policies with our Digital Help Desk!

Office Information

Office Hours

8:00 a.m.–4:30 p.m.


P.O. Box 259408
Madison, WI 53725-9408

Madison Office

740 Regent St, Suite 400
Madison, WI 53715

Phone: 608-257-3795
Fax: 608-257-4324

Milwaukee Office

N25 W23050 Paul Rd.
Pewaukee, WI 53072

Phone: 262-521-5700
Fax: 262-521-5710

Make an Online Payment



Report a claim

If you have a claims emergency, please call 608-257-3795.

General Claims Questions: click here to email

Submit a Claim:

Workers Compensation Claims: Please call your worker's compensation carrier directly and provide your policy number. If you need help finding this information, please email
Personal Insurance Requests

Home & Auto (Personal) Insurance Questions: click here to email

Submit a Request:

All other requests: click here to email

*Insurance coverage cannot be unilaterally bound or changed by leaving an electronic or voice mail message. All changes are subject to confirmation.