Scammers are targeting people at an especially vulnerable moment: after a workplace injury.
The Wisconsin Department of Workforce Development Worker's Compensation Fraud Alert is warning Wisconsin workers, employers and insurance providers about a sophisticated email scam involving fraudulent worker’s compensation hearings.
What to watch for
According to DWD, the scam originated from a fake account calling itself the “Workers' Compensation Board.” Emails from@workcompcourt.org have directed recipients to participate in an “online worker’s compensation hearing” using WhatsApp.
The scheme goes beyond a suspicious email. DWD reports that the fraudulent proceedings have included people posing as a judge, bailiff, attorney and prosecutor to mimic an actual court proceeding. The scammers then attempted to obtain personal identifying information and payment for supposed fees and costs.
How to recognize legitimate DWD communication
There are several important signs that can help Wisconsin workers and employers distinguish legitimate communication from a scam.
The Wisconsin Worker’s Compensation Division says it will not:
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Ask you to pay fees
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Urge you to act immediately
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Contact you through text or another direct-messaging platform
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Send email from a .org domain such as workcompcourt.org
The Division will hold hearings in person, send printed hearing notices through the U.S. Postal Service and use email addresses ending in@dwd.wisconsin.gov. DWD also notes that its correspondence uses phone numbers with Wisconsin area codes.
What to do if you receive a suspicious message
Do not provide personal information or make a payment.
If you aren't sure whether a request actually came from the Wisconsin Worker’s Compensation Division, DWD recommends contacting a Worker’s Compensation specialist directly at 608-266-1340. Official forms should come from a website beginning with https://dwd.wisconsin.gov/.
If you believe you have been the victim of identity theft, DWD directs Wisconsin residents to the Consumer Protection Hotline at 800-422-7128 or DATCPHotline@Wisconsin.gov.
Help protect your employees
Employers should share this warning with the people who may encounter the scam, including employees with active worker’s compensation claims and team members who help manage those claims.
A convincing message can be easier to spot when people know what legitimate communication should look like. Taking a few minutes to make your team aware of these warning signs could help prevent someone from sharing sensitive information or sending money to a fraudster.
For additional details and information about reporting suspected fraud, visit the Wisconsin DWD Worker’s Compensation Fraud page.
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