How To Handle a Difficult Employee
Holding employees accountable for results at your organization requires that a disciplinary process is in place for those unfortunate instances when employee performance is not meeting expectations. Further, training your managers in that process before problems arise is critical to the success of the process.
Here are the things you will learn in this webinar:
- Why consistently following a discipline process is important
- What are the typical steps in a discipline process
- How to manage the disciplinary process when complications (Workers Compensation, FMLA, ADA, etc.) exist.
Karen Bender, SHRM-SCP, CEBS
Karen joined Hausmann Group in 2017 with over 30 years of Human Resources experience. Her experience includes regulatory compliance (FMLA, EEO, FLSA, HR, and Safety), benefits, wage and salary administration, employee relations, training, and payroll. The majority of her industry experience is in insurance and manufacturing and she is knowledgeable in both union and non-union environments.
Karen also provides training services to the UW-Madison Small Business Development Center (SBDC) in HR areas and instructs a class for the UW-Madison Division of Continuing Studies. Further, she developed and teaches courses targeted at providing small businesses (less than 100 employees) with general HR guidance and employment law review to help them maintain compliance and improve their processes.
Karen enjoys working outside, spending time with family, reading, and traveling. She has traveled to 23 foreign countries so far including hiking throughout Europe, a 1,000 mile snowmobile trip in Canada, and exploring off the beaten path in China.