Office Coordinator

Madison, WI
Full Time
Office Coordinator career header

As the Office Coordinator, you are the face and the voice of our agency! You’ll provide outstanding support and customer service to our clients, visitors, and your fellow associates. Your welcoming attitude, attention to detail, and accommodating spirit set you apart as a professional, and it sets us apart as an organization.

Why Hausmann Group?

  • You’ll have an opportunity to learn new skills and get established in a strong industry with lifelong career potential
  • You’ll be joining a company recently named a Best Small Workplace by Great Places to Work® and Fortune.com
  • You’ll enjoy working in a friendly and supportive team where your strengths are valued and you are respected for your contribution

Give me the details – what will I be doing?

  • The Office Coordinator sits at our reception desk, answering our main line phones, transferring calls, and greeting visitors.
  • Open, sort, scan, and accurately deliver all incoming mail to the correct departments.
  • Register associates and agents for education & licensing classes/exams & book hotels.
  • Download policy documents from carrier sites and route documents appropriately in our client management system.
  • Provide a courteous and friendly first impression by greeting clients or visitors at the front desk and connecting them with the appropriate person.
  • Set a positive example as a representation of the agency in professionalism and conduct.
  • Assist with the general coordination of office functions and activities.
  • Maintain office supplies & inform Office Manager when supplies run low

But I don’t know anything about insurance!

Prior office reception experience is required, and an Associate’s degree is preferred. Excellent communication skills and the ability to connect with clients in a friendly and facilitative manner are important. Insurance experience is not necessary. We will help you to learn about the insurance industry from the ground up! An open mind and a willingness to learn will be your best tools for success in this position.

If you are interested in this position, please use the form below to upload your resume and cover letter.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law.

Apply Now

Submit your resume and cover letter to apply to this position.