Delivery Times and Charges
UK Delivery 1 – 3 Days – Flat Rate £4.95
Please note this price does not include furniture. The delivery price of chairs and stools will be added separately at £5 per pair.
Europe Delivery 2-7 days – Flat Rate £10.95
Please note this price does not include furniture. The delivery price of chairs and stools will be added separately at £15 per pair.
For any country not listed on our delivery options please contact us for a quote at u-r-welcome@myhaus.com
Ordering and delivery
Once you have decided on your product please chose the colour, size and quantities you require. Then click add to cart and follow the steps to payment.
Delivery charges will be shown at the time of order and we try to provide accurate pricing for this. We however reserve the right to change delivery charges subsequent to your online order if we discover a mistake in our pricing, we do not deliver to your area, or other information comes to light that would affect our delivery costs. You will of course be informed in such circumstance.
An independent courier service or the Royal Mail depending on the item you have ordered will deliver your goods. The expected delivery time is usually shown on our website in days or weeks. This is as a guide only and may vary due to many factors. When goods are out of stock or temporarily unavailable we will advise you of the progress of your order and an expected delivery date as soon as possible. We do not except responsibility of delays incurred by the independent courier service or Royal Mail.
Once you have placed and paid for your order We will send you a confirmation email with an order number, if you do not receive this then please contact us as your order may not have been processed.
You must inform us of non-delivery within 7 days of this confirmation so that we can make investigations and ensure goods get to you as soon as possible. We will not be held responsible for goods undelivered after 14 days if you have not informed us of their non-delivery.
To avoid disappointment, we request that you check the dimensions of your entry points to your required location before ordering large items of furniture. Dimensions for our products are on the individual product pages.
Products delivered to you by one of our courier services offers a maximum of two delivery attempts. If you are unavailable a note will usually be left. In which case you will need to rearrange delivery with the courier service directly If delivery fails again because someone is not available to accept it, or you have supplied an incorrect delivery address, you will be charged in full for redelivery, even if delivery was originally offered free or at a discounted rate.